Common Questions
Quick answers to questions you may have
What is CrewPathPro and who is it for?
CrewPathPro is a comprehensive construction team management platform designed specifically for contractors, construction companies, and field service businesses. It provides all the tools you need to manage crews, track time, schedule jobs, ensure compliance, and communicate effectively—all in one place.
How does the 30-day free trial work?
Sign up for a 30-day free trial and get full access to all CrewPathPro features. You can invite your team, set up projects, and explore all capabilities. After the trial, your subscription continues seamlessly—or you can cancel anytime before the trial ends with no charges.
Can my crew access CrewPathPro from their phones in the field?
Absolutely! CrewPathPro is fully mobile-optimized, allowing your crew members to clock in/out, view assignments, communicate with the team, access documents, and update task status—all from their smartphones while in the field. No need for expensive tablets or special hardware.
What kind of reports can I generate?
CrewPathPro offers comprehensive reporting including attendance reports, time tracking summaries, project status reports, resource utilization, compliance checklists, and custom reports. All reports can be exported in PDF, CSV, or Excel formats for easy sharing with stakeholders or integration with your accounting software.
How does CrewPathPro help with safety and compliance?
Our platform includes built-in safety checklists and compliance tracking tools. You can create custom safety protocols, require crew members to complete safety checks before starting work, track certifications and licenses, and maintain digital records of all safety documentation—keeping you audit-ready at all times.
Can I integrate CrewPathPro with my existing tools?
Yes! CrewPathPro offers API access for seamless integration with your existing systems. Whether you need to connect with accounting software, payroll systems, or other business tools, our API makes data exchange simple and secure. Contact our team for integration support.
What happens to my data if I cancel?
Your data is always yours. If you cancel your subscription, you'll have 15 days to export all your data including crew information, time records, documents, and reports. We provide easy export tools in multiple formats. After 15 days, data is securely deleted per our privacy policy.
How many users can I add to my account?
CrewPathPro scales with your business. Our plans accommodate teams from 5 to 500+ users. You can easily add or remove users as your team size changes, and you only pay for active users. Contact us for enterprise pricing if you have larger teams.
Do you offer training or onboarding support?
Yes! Every new account includes guided onboarding to help you get started quickly. We provide video tutorials, documentation, and live chat support. Professional and Enterprise plans include personalized training sessions and a dedicated account manager to ensure your team is set up for success.
Is my data secure and backed up?
Security is our top priority. We use enterprise-grade encryption for all data in transit and at rest. Our platform undergoes regular security audits and is compliant with industry standards. Your data is automatically backed up daily and stored in secure, redundant locations to ensure it's always protected and recoverable.
Can I customize the platform for my business needs?
Yes! CrewPathPro offers extensive customization options including custom fields, workflows, safety checklists, and report templates. You can tailor the platform to match your specific business processes. Enterprise plans include additional customization support and dedicated development resources.
How does pricing work after the free trial?
After your 30-day free trial, choose a plan based on your team size and needs. We offer transparent, per-user pricing with no hidden fees. Plans include Starter (perfect for small teams), Professional (for growing companies), and Enterprise (for large organizations with advanced needs). You can upgrade, downgrade, or cancel at any time.